General Cancelations
Orders canceled after 48 hours will be subject to a $20 administration fee, regardless if order has been shipped. In the event that the order has been shipped the buyer will be responsible for the return shipping charges plus a 25% restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.
Returns:
Returns must be requested within 14 days of delivery. All items must be in new and unused condition and returned in its original packaging.
The buyer is responsible for the return shipping cost and include tracking and insurance. (In order to receive a full refund, that information must be provided to us). We cannot be held responsible for any damage or loss. There will be a 25% restocking fee.
Refunds will be issued as soon as we receive the undamaged product and processed on to your original form of payment.
**If you decide to return an item that was part of a free shipping promotion, our initial shipping and handling costs will be deducted from the refund.
EXCHANGES:
Exchanges will be treated as a return (see above)
A new order can be placed for another product.
Final Sales:
Final sale products are not eligible for returns or exchanges